Our support service takes care of the day to day maintenance and troubleshooting required to keep your computer network operational and your business running.

What does this mean for you?

The “In-House” at call service, provides immediate response to your calls as you need us. You will speak with an experienced technician who will determine the most effective course of action to resolve your problem.

Onsite or remote support can be utilised to solve issues associated with configuration, applications, printing, anti-virus, backups and security. Onsite support is necessary when physical access to equipment for fault finding is required.

Equipment repair, servicing, maintenance and software upgrades form just part of our support service, for which we have various plans available. 

A more pro-active support mechanism is our monitoring service that utilises manual or automated processes, which check your key systems for critical limits. This can alert us to a potentially business halting incident, allowing intervention to occur.